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full-time
Strong written and verbal communication skills
Ability to lead and motivate a team
Associate degree or higher (ideally in hospitality)
Previous minimum 2 years front office experience
Can communicate English
Provide outstanding services and ensure customer satisfaction.
Address customer concerns and complaints promptly and professionally.
Respond to customer needs and requests in a timely manner.
Answer phone, transfer calls and respond/supervu=ise to social media messages.
Manage incoming and outgoing mails.
Post charges to customers and handle card and cash transactions.
Plan and assign workloads for front office associates.
Supervise associates in their assigned job duties.
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The Tree Riverside Resort Kaeng Krachan
301 Moo 1 Song Phi Nong Kaeng Krachan Petchaburi thetreeriverside.com
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