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full-time
? Strong leadership, interpersonal and training skills
? Good communication and customer contact skills
? Results and service oriented with an eye for details
? Ability to multi-task, work well in stressful & high-pressure situations
? A team player & builder
? A motivator & self-starter
? Well-presented and professionally groomed at all times
This position is responsible for the supervision and management of the Housekeeping Department, ensuring the highest standards of excellence at all times, whilst maintaining professional and well-organized service.
? Compile and update Standard Operating Procedures for all areas of responsibility periodically
? Ensure that all auditing and reporting standards are conveyed to staff.
? Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
? Conduct quality control inspections of all areas of the hotel and share results with the team
? Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
? Conduct monthly Staff Meetings and daily briefings with Operational Managers
? Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
? Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
* Employee benefit card offering discounted rates in Accor Hotels worldwide.
* Develop your talent through learning programs by Academy Accor.
* Opportunity to grow within your property and across the world!
* Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Grand Mercure Bangkok Atrium
1880 New Petchburi Road, Bangkapi, Huay Kwang Bangkok 10310 www.grandmercurebangkokatrium.com
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