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Position Title: Reservation Officer
Department: Front Office
Reports to: Guest Service Manager
Location: Ascott Embassy Sathorn Bangkok Hotel
Job Overview:
The Hotel Reservation Officer is responsible for managing all aspects of reservations, ensuring accurate and efficient processing of guest bookings, and providing excellent customer service. The Reservation Officer plays a key role in maximizing room occupancy, revenue, and guest satisfaction by handling reservation inquiries, confirming bookings, and managing cancellations or modifications.
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Ascott International Management (Thailand) Ltd.
No. 219/13, Asoke Tower 5th floor Soi Sukhumvit 21, Asoke Rd., Khlong Toei Nuae, Watthana, Bangkok 10110, Thailand www.the-ascott.com
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