Resident Manager

? Proven experience in hotel management (Resident Manager, Hotel Manager, or similar role).
? Strong leadership and problem-solving skills with a hands-on approach.
? Excellent communication skills in English.
? Experience in budget management, financial reporting, and cost control.
? Ability to multitask, prioritize, and work under pressure.
? Familiarity with hotel management systems (PMS) and digital marketing trends.
? A passion for hospitality, customer service, and team development.

1. Hotel Operations & Guest Experience
? Oversee day-to-day operations of both hotels, ensuring smooth and efficient functioning.
? Ensure a high level of customer satisfaction by maintaining exceptional service standards.
? Address guest inquiries, concerns, and complaints promptly and professionally.
? Monitor guest reviews and implement service improvements accordingly.
2. Staff Management & Leadership
? Lead, train, and motivate hotel staff to deliver outstanding service.
? Oversee recruitment, onboarding, and performance evaluations of employees.
? Foster a positive work environment, encouraging teamwork and professional growth.
? Ensure staff adhere to hotel policies, procedures, and brand standards.
3. Financial & Business Management
? Manage hotel budgets, cost control, and financial planning.
? Monitor revenue, occupancy rates, and overall financial performance.
? Work closely with the finance team to optimize operational costs while maximizing profitability.
? Identify new business opportunities to drive revenue growth.
4. Sales, Marketing & Brand Management
? Support sales and marketing efforts to enhance the hotel?s visibility and revenue.
? Collaborate with marketing teams to execute promotions, campaigns, and partnerships.
? Ensure both properties maintain a strong brand presence online and offline.

5. Compliance & Safety
? Ensure compliance with local laws, health and safety regulations, and company policies.
? Implement and monitor safety procedures for guests and employees.
? Conduct regular inspections to maintain cleanliness, hygiene, and maintenance standards

-วันหยุดประจำสัปดาห์6วัน/เดือน
-วันหยุดนักขัตฤกษ์16วัน/ปี
-เซอร์วิสชาร์จ(ตามผลประกอบการ)ล่าสุด มค.10,000บาท
-ลากิจรับเงิน3วัน/ปี
-ลาป่วยตามกำหมายกำหนด
-ยูนิฟอร์มเสื้อ3ตัว
-อาหาร2มื้อ
-พักร้อน(อายุงานครบ1ปี)
-กิจกรรมพนักงาน(งานสตาฟปาร์ตี่้)
-จัดวันเกิดพนักงานประจำเดือน
-อื่นๆ