Guest Service Agent (GSA)

Fluent in English and Thai. Be able to communicate in other languages would be an advantage
Love traveling and understand traveler need.
Good computer skill
Have ability to learn new procedures quickly and efficiently
Bachelor- s degree
Exceptional interpersonal skills.
Excellent written and verbal communication.
Patience and good listening skills

Ensure in delivering the DeeProm experience - Dee to Me, Dee to Mind, Dee to Mankind
Delivering mail and messages from all communication channel
Greeting guests upon arrival and making them feel welcomed
Undertaking front desk service duties
Administering check-in and check-out
Assigning rooms and issuing keys
Processing guest payments and managing bills.
Coordinating with other team ie. kitchen staff and housekeeping.
Acting as a central source of information for guests during their stay.
Diffusing conflict or tense situations with guests

Service Charge
Staff Meal
Uniform
Social Security Fund