Resident Manager

Requirements
- Age 40-55 years old
- Proven experience as Resident Manager or relevant roles.Typically requires 5 years experiences in the related areas
- Degree in business Administration,Hotel/Hospitality Management or relevant field
- Fluency in English;knowledge of other languages in a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software(PMS) is an advantage
- Excellent customer service skills as a business mindset
- Demonstrable aptitude in decision-making and problem-solving

Roles & Responsibilities
- Oversees the daily operation of the hotel, providing clear, strategic direction to the operations team.
- Plans and supervises the activities of an extensive and diverse workforce to ensure the smooth and profitable operations of the hotel.
- Responsible for dealing with guests- feedback as straitening and preparing reports
- Be able to build to build teamwork and guide the employees to work as one well-functioning team
- Manages budge, expenses, analyze and interpret financial information for rooms and beverage profitability
- Ensures that project/department milestones/goals are met and adhering to approved budgets.
- Engages with customers (welcome them in the facilities, address their feedback, find solutions to problems, offer information etc.)
- provides customer service and accommodating those who may need extra assistance
- Deals with maintenance issues, ensuring the property is maintained up to standards, maintenance programs are being are being carried out with quality
- Collaborates with external parties such as suppliers, travel agencies, event/conference planners when necessary
- Inspects facilities on a regular basis and enforce strict compliance with health and safety, as well as food hygiene standards
- Typically resides on the hotel property and responds to emergencies in the absence of the General Manager.

สวัสดิการบริษัท
- ประกันสังคม
- ที่พัก
- ชุดยูนิฟอร์ม
- สวัสดิการซักรีด (ตามตำแหน่งงาน)
- วันหยุดประจำสัปดาห์
- อาหารสำหรับพนักงาน
- วันหยุดนักขัตฤกษ์
- ตรวจสุขภาพประจำปี
- วันหยุดพักผ่อนประจำปี