เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
ไม่จำกัด
full-time
Male or Female, age not over 35 years old
Thai Nationality
Experience in a hotel or a related field is preferred.
Positive mindset, good personality, and service-minded
Good command of English
Ability to work a flexible schedule to include weekends and holidays.
1. Supervise daily shift process ensuring all team members adhere to standard operating procedures as well as delegate tasks to Guest Service Agent.
2. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.
3. Check all registration cards updated by Guest Service Agent to ensure accuracy according to the law, i.e., passport details, credit card, rate, voucher date which have been signed and verified by the guest.
4. Ensure yourself and your subordinates are up to date with current information and data of the hotel product, including room types, rates, facilities, promotions, and other services.
5. Handle relevant comments or complaints of hotel guests and report to the superior any anticipated problems or concerns.
6. Provide Guest Service Agent with necessary training and support.
7. Ensure PMS closing day and data backups are done accurately. Then prepare and distribute daily reports to all concerns and the management.
Service Charge
Provident Fund
Group Insurance Program (Life, IPD, OPD, and dental treatment)
Annual health check-up
2 days off per week
Minimum of 16 Public Holidays
Minimum of 6 Annual Leave
2 meals per working day
Uniform
Staff Birth Day
Staff Party
Bonus
Triple Y Hotel
948 โรงแรมทริปเปิ้ลวาย ถนนพระราม 4 แขวงวังใหม่ เขตปทุมวัน กรุงเทพฯ 10330 www.tripleyhotel.com
hotelJob
