IT Manager - Pre opening team ( Ad Lib Khon Kaen Innovation Center)

- A minimum of five 5 years of experience in Hospitality, Operations, and IT support roles.
- Degree in Information Technology.
- Manage a team, execute operations.
- Preopening experience.

1.Responds courteously and efficiently to queries and problems from guests and system users.
2.He / She must be a self-starter, alert, energetic, responsible and flexible.
3.Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
4.Ability to troubleshoot hardware and software problems.
5.Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
6.Must know the Network fundamentals, general network setup and device configuration.
7.Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
8.Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
9.Managing Disaster Recovery Process and ensuring regular daily backup is taken.
10.Anti virus setup and day to day support.
11.Able to plan, assign and take the report from the IT team.
12.Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
13.Maintains a system error / progress log book and deals with reported problems.
14.Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
15.Is aware of IT Security Policies and ensures implementation through regular staff training.