Restaurant Supervisor

- Male/female, age 25 years old up, Thai nationality.
- Bachelor?s degree; food safety training will be advantage.
- Good understanding of useful computer programs (MS Office).
- POS program experience is preferable.
- Excellent food and beverage knowledge and operations skill.
- 2 years? experience as a Restaurant Supervisor in a similar environment (Restaurant & Hotel).
- Experience as a Restaurant Supervisor in a similar environment (Restaurant & Hotel).
- Excellent interpersonal and communication skills both Thai & English.
- Flexible working hours and work longer hours as per business demand.
- Strong organizational and leadership skills, with the ability to perform well in a fast-paced environment
- Willing to learn and improving performance.
- Customer-centric & service-minded.
- Good at problem-solving skills and decision making.
- Ability to work cohesively as a part of a team.
- Pleasant personality.
- Possess ?can do? attitude.

- To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on staff satisfaction and delivery of prompt, courteous service.
- Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
- Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all restaurants.
- During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
- Assist in maintaining a highly motivated and well-trained staff.
- Open and close shift in accordance with manager?s checklist.
- Train, maintain and enforce all restaurant Service Standards.
- Properly execute revenue and check control procedures on shift.
- Maintain a safe and sanitary work environment for all staffs and guests.
- Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks).
- Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
- Be on the floor during entire meal period and ensure adequate coverage.
- Maintain proper staff uniform standards.
- Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
- Exercise station rotation to ensure stations are distributed fairly.
- Handle daily staff relations. (i.e. scheduling, time adjustments, etc.)
- Assist any staff in his/her job performance, when required, to ensure guest satisfaction.
- Assist in implementing an effective training program for new and current staff.
- Encourage problem solving by staff through proper training and empowerment, to ensure guest satisfaction.
- Establish effective communication with staff to gain their trust and respect through his/her hard work.
- Other duties as assigned by restaurant manager and management team.

- 6 days off a month.
- 12 days of vacation leave per year.
- 15 days of Public Holiday
- Group Medical Insurance
- Service Charge
- Meal Allowance