Guest Service Agent (GSA)

* Excellent communication and interpersonal skills.
* Ability to handle multiple tasks simultaneously.
* Strong problem-solving skills.
* Proficiency in Microsoft Office.
* Flexibility to work different shifts, including weekends and holidays.
* Previous experience in the hotel industry preferred.
* Knowledge of reservation and front desk systems.
* Ability to work in a fast-paced environment
* Attention to detail.

* Greeting guests on arrival.
* Undertaking front desk service duties.
* Administering check-in and check-outs.
* Assigning rooms and issuing keys.
* Delivering mail and messages.
* Processing guest payments and managing bills.
* Coordinating with housekeeping and engineering.
* Acting as a central source of information for guests during their stay.
* Resolving problems and dealing with conflict or tension with disappointed guests.

* Social security
* Group health/life insurance
* Service charge
* Annual physical check-up
* Meal allowance
* Uniform
* Fund to support sports activities
* Staff activities
* Job-related training

คุณกานดา (SM-HR)
1376/1 ถนนนครไชยศรี แขวงนครไชยศรี เขตดุสิต กรุงเทพฯ 10300  
เว็บไซต์ : www.yanhhotel.com
อีเมล์ :
เบอร์โทรศัพท์ :