Bar Supervisor

Knowledge and Experience

? Secondary / High school education
? Additional certification(s) in Food & Beverage will be an advantage
? Good reading, writing and oral proficiency in English language
? Ability to speak other languages and basic understanding of local languages will be an advantage
? Minimum 2 years of relevant experience in a similar capacity
? Working knowledge of MS Excel, Word, & PowerPoint

Competencies

? Good communication and customer contact skills
? Service oriented with an eye for details
? Ability to work effectively and contribute in a team
? Self-motivated and energetic
? Must be well-presented and professionally groomed at all times

Outlet Operation

? Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

? Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

? Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis

? Take beverage orders according to guest?s requirements and preferences

? Deliver beverage services in accordance to departmental standards and procedures

? Ensure that all beverage are served according to service standard

? Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

? Try to remember individual patron?s names and their preferences to extend a personalized service

? Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

? Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

? Handle guests? complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

? Supervise and assist in assigned work station?s activities and oversee the operation of outlet in the absence of management

? Assist other Food & Beverage outlets with their operations during peak times or when required

สวัสดิการ
ค่าบริการ
อาหารฟรีทุกมื้อปฏิบัติงาน
ชุดยูนิฟอร์มพร้อมซักรีด
ประกันกลุ่มอุบัติเหตุ
วันหยุดพักร้อน 8-10 วัน/ปี
วันหยุดนักขัตฤกษณ์ 15 วัน/ปี
โบนัสและการปรับเงินเดือนประจำปี
ตรวจสุขภาพประจำปี
โอกาสเรียนรู้ พัฒนาตนเอง และเติบโตไปกับองค์กร