เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
ไม่จำกัด
full-time
ไม่ระบุ
GENERAL MISSION
Keeps control of the flow of business into the restaurant; distributes the guests evenly to each station to avoid overloading at one particular station.
KEY RESPONSIBILITIES
Provides information concerning the concept and promotional activities of the restaurant and Hotel to guests.
Performs duties common to all Captains and Waitress and other duties as may be assigned.
LEADERSHIP
Attends to telephone calls and takes table reservations for each meal period.
Maintains reservation book and all information pertaining to room occupancy and daily events. In charge of flower requisitions for the restaurant, maintains the freshness of floral arrangements on the dining tables and buffet counters.
In charge of mail and newspaper, pick up for the restaurant. Performs light secretarial duties i.e. typing and filing of documents, Updates memos at the staff notice board.
LIAISE WITH
Greets guests who are entering or leaving the restaurant in the most courteous manner.
Ushers guests to suitable tables; informs guests of smoking and non-smoking section.
Pulls chair and seat guests starting with ladies first.
Asks guests whether they would like to have aperitif or drinks Presents menu cards open to guests and recommends buffet daily specials; attends to guest?s inquiry and requests. Maintains cleanliness of the Hostess stand. Maintains excellent grooming standards at all times.Take charge of cleanliness of all menus, buffet tags, and signage.
COMMERCIAL RESPONSIBILITIES
Maintains guest?s history. Addresses regular guests by name.
HUMAN RESPONSIBILITIES
Attends all training sessions as scheduled
RELATIONS
Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
ETERNAL LIAISONS
Checks guest satisfaction and attend to guest requests or inquiries regarding food and services.
Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion.
REPLACEMENT AND TEMPORARY MISSION
May be assigned to perform duties in other F&B outlets when needed.
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Novotel Bangkok Platinum Hotel
220 Novotel Bangkok Platinum Hotel Phetchaburi Road,Rajchatevi www.novotelbangkokplatinum.com
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