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full-time
- Minimum 2-3 years of experiences of concierge sections
- Able to manage concierge and bellman areas
- Fast thinking decision and able to work in a fast peace
- Well-organising
- Good Command in English in both verbal and written skills
- The third language abilities would be advantage.
- Gentle and welcoming approach
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks.
We offer the following benefits for our associates:
- Career training and career development plan
- Competitive annual vacation entitlement
- Free meals at work
- Uniforms provided and dry cleaned
- Recognition awards
- Fantastic company Pension
- Discounted Marriott hotel accommodation worldwide for you, your friend and your family
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Bangkok Marriott Hotel Sukhumvit
เลขที่ 2 ซอยสุขุมวิท 57 ถนนสุขุมวิท แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110 www.marriott.com/career
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