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รายละเอียดตำแหน่ง
Last Updated : 15.08.2019 | Viewers 1,303
| Salary : เงินเดือน |
N/A (THB) |
|
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
|
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
|
Experience : ประสบการณ์การทำงาน |
2 Year (ปี) |
|
Gender : เพศ |
Male/Female ชาย/หญิง |
|
Age : อายุ |
Not over 40 years old อายุไม่เกิน 40 ปี |
| Unit : จำนวนรับ |
1 อัตรา |
|
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
|
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
|
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
|
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
- 2 years experience in operator role in hospitality business
- Fluent in Thai and English Communication
- Fluent in Thai and English Communication
Job Details
รายละเอียดงาน
- Supervises switchboard team under concept of - One stop services-
- Is in charge of coordinating the team as well as with other department in order to maximize guest satisfaction over the phone
- Ensure that all team members are well updated on hotel information as well as surrounding area
- Ensures that guests' requests take priority in the team's work
- Ensures that services meet guests' expectations
- Supervise the team members on Room Service operation especially order taker function
- Prepare guest inquiries daily tracking report to monitor on daily operation of department concerned
- Keeps track of the standard of services delivered, based on guest inquiries daily tracking report
- Supervises the Service Center' checklist
- Ensure all team members are fully knowledgeable on Service Center operation through internal training
- Ensures the team can promptly handle emergency situation according to emergency standard at all time
- Ensures internal procedures are duly applied
- Is in charge of coordinating the team as well as with other department in order to maximize guest satisfaction over the phone
- Ensure that all team members are well updated on hotel information as well as surrounding area
- Ensures that guests' requests take priority in the team's work
- Ensures that services meet guests' expectations
- Supervise the team members on Room Service operation especially order taker function
- Prepare guest inquiries daily tracking report to monitor on daily operation of department concerned
- Keeps track of the standard of services delivered, based on guest inquiries daily tracking report
- Supervises the Service Center' checklist
- Ensure all team members are fully knowledgeable on Service Center operation through internal training
- Ensures the team can promptly handle emergency situation according to emergency standard at all time
- Ensures internal procedures are duly applied
Welfare
สวัสดิการ
- 5 days work/ week
- staff meals and uniform
- social security
- group insurance
- provident fund
- staff meals and uniform
- social security
- group insurance
- provident fund
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