Duty Manager

- University / College Degree
- Fluency in written and spoken English.
- Assistant Manager or Front Office Supervisor (Minimum 2-3 years)
- Proven record of successful experience in several or all of the following areas;
Assistant Manager, GSA Supervisor, Night Auditor and Reservation.
- Pleasant personality and good communication Skill.

The Duty Manager is responsible and accountable, under the direction of the Front Office Manager for the efficient overall day to day operations of the hotel whilst on duty. They are to maintain the highest standard of guest service and satisfaction. The Duty Manager is responsible for engendering team spirit and motivation in all staff. They must also be fair and just in any staff disciplinary action required. The Duty Manager is also expected to be a - hands on- Manager. By this we expect that they be prepared to lend - hand on- assistance if a hotel area/department becomes very busy. It must be emphasized that this - hand on- assistance must be approached with the - hotel as a whole- in mind, and must not be detrimental to the efficient operations of the other areas.