Front Office Manager (ผู้จัดการแผนกต้อนรับ)

- Diplomacy and the ability to communicate clearly
- Firm leadership skills
- The ability to multitask, prioritise and manage time
- The ability to perform under pressure
- Must be highly motivated

A hotel Front Office Manager is tasked with making sure that the Front Office - the place where guests first come into contact with the hotel and staff - runs smoothly and effectively.
Front Office Manager responsibilities include:

- Managing and training the Front Office staff
- Ensuring the front desk provides a professional and friendly service for guests
- Dealing with guests
- Arranging staff scheduling
- Acting as liaison between General Manager and staff
- The Front Office is the area of the hotel where guests form their first and last impressions of the hotel - this makes it really important for the Front