Housekeeping Manager (ผู้จัดการแผนกแม่บ้าน)

Knowledge, Skill and Ability
- Previous experience managing a team of housekeeping employees through motivation,
coaching and development.
- The ability to anticipate customer needs, change goals and direction quickly and
multitask
- Working knowledge of rooms management systems.
- Advanced knowledge of Housekeeping process and procedures.
- Proven experience supervising housekeeping departments of 15+ employees.
- Ability to maintain a budget
- Proven excellence in customer service.
- Capable of using independent judgment/solid decision making skills
ability
- Proven comfort and experience to interact effectively with all levels of management,
guests, associates, and clientele, both inside and outside of the organization.
- Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
- Proficiency with general office PC applications (i.e. word processing, spreadsheets,
databases).
- Demonstrated sound organizational, coordinating and personal interface skills.
- Demonstrated excellent written and verbal communication skills.
- Proven job reliability, diligence, dedication and attention to detail.
- Must be flexible with working nights, weekends, and holidays.

The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. Responsible for staffing, scheduling, training and developing hourly staff.