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full-time
- Customer Service experience in supervisory or above capacity.
- A warm personality, attentive and smartly presentable.
- Ability to listen and respond to demanding Guest needs.
- Excellent leadership, interpersonal and communication skills.
- Accountable and resilient.
- Committed to delivering high levels of customer service.
- Ability to work under pressure.
- Flexibility to respond to a range of different work situations
- Excellent in English communication, able to communicate in French would be an advantage.
As an Assistant Restaurant Manager, you will run a food and beverage service that is highly responsive to Guest feedback, in compliance with all regulations, and operating efficiently and cost-effectively. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Review and evaluate Guest feedback and react accordingly ensuring all compliments and complaints are responded to in a timely and appropriate manner.
- Ensure all Guests are welcomed in a polite and friendly manner and receive the utmost attention at all times.
- Maintain the department facilities, standards of presentation and levels of service to a level that achieves and exceeds Company Brand Standards, meets Health, Safety and Hygiene standards and complies with Company Safety and Fire Regulations and procedures.
- Ensure the day-to-day operations run smoothly and efficiently, in line with Company standards, and with obvious attention to detail.
- Maintain high standards of comfort, cleanliness, and hygiene throughout the department.
- Set and maintain the highest standards of dress appearance and hygiene at all times in line with Colleague personal Presentation Standards.
- Maintain a service-level in the restaurant with an emphasis on high quality, efficiency.
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L'Atelier de Joel Robuchon Bangkok (ลัตเตอลิเย่ เดอ โจเอล โรบูชง)
Bangkok's prime location - ManaNakhon Cube, Chong-Nonsi BTS Station www.robuchon-bangkok.com
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