Sales Coordinator (ผู้ประสานงานฝ่ายขาย)

ADMINISTRATION RESPONSIBILITIES
The Sales coordinator:

- The Sales Coordinator is organizing the filing system of the Division.
- The Sales Coordinator ensures that the stock of stationery items are accounted for and well maintained.
- Responsible for out-going telex and facsimile message.
- Assist in the packing of materials when required, eg. Hotel brochures, sales kits etc.
- Upload all necessary information into Opera Sales & Catering
- To assist Director of Sales & Marketing to prepare the monthly Sales & Marketing Report, market analysis, result of special programs and other activities relevant to Sales & Marketing to Management.
- Ensures that all files and records of accounts are up to date and secured at all times
- Maintain and complete all files accessible and records necessary for the effective operation for management
- Is responsible for the hotel databases by market segment separately
- Ensure confidentiality of all information discussed and correspondence to and from Sales office.
- Able to handle sales enquiries (hotel brochures, slides, sales kits and give away).

TECHNICAL RESPONSIBILITIES

- The Sales coordinator is familiar with the operation and application of the hotel- s computer/data processing system.

COMMERCIAL & MARKETING RESPONSIBILITIES
The Sales Coordinator:

- Makes every effort through his / her duties that the guests of the hotel, the sales staff and the staff from all departments concerned are made as comfortable and as contented as possible.
- Welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
- Drive hotel inspection when needed and follow up with the account manager
- To assist Director of Sales & Marketing for preparing the Sales Promotion Material which print out from Sales Office or follow up with the print shop at AHR on the date of arrival and collect items ordered.
- Issue Sales & Marketing PR request by MC system
- To do the Tele-Marketing in order to search for the new prospects for the hotel.
- Attends training as assigned.
- Performs other duties and special projects as assigned by the Director of Sales and Marketing & Assistant Director of Sales

PUBLIC RELATIONS RESPONSABILITIES

- Meets and Greet in house meeting and event
- At all times to promote a positive image of the hotel in all forms of contact.
- To develop & foster close and positive rapport with the public, guests, clients and members of the date.

LIAISE WITH

- Supervised by the Assistant Director of Sales
- Coordination with Marketing team and Artist
- Coordination with Front office & Reservation Manager & F&B

EXTERNAL LIAISONS

- The Sales coordinator maintains a close working rapport with professional people, the press, media, staff, clients/guests and companies who are potential existing and current supporters of the hotel.