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รายละเอียดตำแหน่ง
Last Updated : 17.01.2017 | Viewers 2,250
| Salary : เงินเดือน |
N/A (THB) |
|
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
|
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
|
Experience : ประสบการณ์การทำงาน |
1 Year (ปี) |
|
Gender : เพศ |
Male/Female ชาย/หญิง |
|
Age : อายุ |
Non-Specific ไม่จำกัดอายุ |
| Unit : จำนวนรับ |
3 อัตรา |
|
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
|
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
|
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
|
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
* Positive and can do attitude
* Service Mind
* Leadership skill
* Flexible in time
* Fluent in Thai and English
* Service Mind
* Leadership skill
* Flexible in time
* Fluent in Thai and English
Job Details
รายละเอียดงาน
To be fully responsible for the smooth and efficient arrival and departure of all Executive Level and VIP guests. To proactively ensure these guests- needs are met and exceeded at all times. To make full use of Espresso and OPERA profiles to ensure that VIP, Executive Level and Suite guests- special requirements are met, acknowledged and exceeded.
Essential Functions
- Ensure all relevant SOP- s are adhered to, to ensure consistent levels of services are maintained at all times.
- To be a champion of GSS key drivers: - Staff anticipated guest needs- and - problem was resolved on first contact- .
- To be a part of the campaign to collect as many GSS as possible, without going against the GSS SOP.
- To assure all guest comments are noted down/analyzed and acted on.
- Due to the nature of our business, to understand that work schedules and demands of the position may vary from time to time.
- To have knowledge of hotel/restaurant promotions/opening hours/services offered.
- To have knowledge of room types and locations within the hotel.
- Reporting for duty on time and based on the daily schedule.
- Picking up all food items for breakfast/afternoon cocktail/midnight snack from the kitchen.
- Performing the set up for breakfast/cocktail hours/midnight snack.
- Monitoring and recording of guests who enter and utilize the Lounge.
- Assisting the guest at their tables and offering them drinks.
- Sale of drinks and food outside of the cocktail hours to maximize departmental revenue.
- Taking good care of the guest and being sure to maintain the cleanliness of their table.
- Staff responsibilities include washing of cutleries, glasses and plates/cups.
- Responsible for breaking down of the buffets in the cold kitchen area.
Essential Functions
- Ensure all relevant SOP- s are adhered to, to ensure consistent levels of services are maintained at all times.
- To be a champion of GSS key drivers: - Staff anticipated guest needs- and - problem was resolved on first contact- .
- To be a part of the campaign to collect as many GSS as possible, without going against the GSS SOP.
- To assure all guest comments are noted down/analyzed and acted on.
- Due to the nature of our business, to understand that work schedules and demands of the position may vary from time to time.
- To have knowledge of hotel/restaurant promotions/opening hours/services offered.
- To have knowledge of room types and locations within the hotel.
- Reporting for duty on time and based on the daily schedule.
- Picking up all food items for breakfast/afternoon cocktail/midnight snack from the kitchen.
- Performing the set up for breakfast/cocktail hours/midnight snack.
- Monitoring and recording of guests who enter and utilize the Lounge.
- Assisting the guest at their tables and offering them drinks.
- Sale of drinks and food outside of the cocktail hours to maximize departmental revenue.
- Taking good care of the guest and being sure to maintain the cleanliness of their table.
- Staff responsibilities include washing of cutleries, glasses and plates/cups.
- Responsible for breaking down of the buffets in the cold kitchen area.
Welfare
สวัสดิการ
* 5 working day per week
* Training & Development
* Vacation and Public Holiday
* Social Security
* Group Insurrance
* Dental Allowance
* Provident Fund
* Uniform
* Meal
* Car Park
* Discount : Food & Beverage , Accommodation
* Training & Development
* Vacation and Public Holiday
* Social Security
* Group Insurrance
* Dental Allowance
* Provident Fund
* Uniform
* Meal
* Car Park
* Discount : Food & Beverage , Accommodation
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