AT YOUR SERVICE (OPERATOR)

-Female/Male Thai Nationality
-Age 20 - 30 yrs.
-Good command in English speak,read write and understand the primary language used in the workplace.
-Must be able to speak and understand the primary language used by the guests who visits the hotel.
-Good attitude
-Good team work

- Answers incoming calls.
- Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
- Places outgoing calls.
- Receives guest messages and deliver the same to the guest.
- Logs all wake-up call requests and performs wake-up call services.
- Provides information about hotel services to guests.
- Understand the telephone operator board or PBX switchboard operations.
- Provides paging services for hotel guests and employees.
- Knows what action to take when an emergency call is required.
- Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.
- Assists in reporting telephone equipment or service complaints and problems.
- To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
- Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
- Must be polite and courteous while answering the phone.
- Open and close telephone functionality on the hotel front office software.
- Keep records of calls placed and received by all departments and recording the call charges.
- Update directory information on the front office software.

วันหยุดสัปดาห์ละ 2 วัน
เซอร์วิสชาร์จ
เครื่องแบบพนักงานพร้อมบริการซักรีด
ประกันชีวิตกลุ่ม
อาหารพนักงาน
วันหยุดนักขัตฤกษ์
วันหยุดพักผ่่อนประจำปี
ประกันสังคม
อบรมพัฒนาความรู้
ค่าเดินทาง/ค่ากะ สำหรับรอบบ่าย/ดึก