Reservation Executive

Years of related experience: 3-7 years
Education/qualifications: M6 plus technical certificate or diploma

Essential Job Skills:

Fluent in both Thai and English
Good administration skills
Ability and experience in working computers
Well organized and systematic
Desirable Job Skills:

Capable of preparing reports in English
Good telephone manner
Proven track record in hotel of similar standard in similar capacity in Thailand
Physical Requirements:

In possession of essential faculties
Level of Independence:

Limited authority within regulations. Is required to show initiative but assistance is available.

Level of Thinking

Type of Thinking: Difficult-may face difficult situations that require modifications of methods or techniques
Communication/Interpersonal skills:

Skill level:
Excellent interpersonal skills required.
Interacts with both colleagues and guests.
Language Skills:
Deals or negotiates in both Thai and English
CONFIRMATION OF EMPLOYMENT REQUIREMENTS

Proficiency in role at required level.
Conversant with relevant emergency procedures.
Knowledge of relevant rules and regulations.
Knowledge of company, hotel, and its environment.
Knowledge of relevant safety and security procedures.
Knowledge of relevant guest satisfaction standards.
English language requirements met or exceeded.