[Royal Pavilion Hua Hin Hotel] ด่วน!! เปิดรับสมัคร Guest Service Agent - พนักงานต้อนรับส่วนหน้า

รายละเอียดงาน

- Register guests and assigns room. Accommodates special requests whenever possible. - Assists in preregistration and blocking of rooms assignment. - Uses proper telephone etiquette, mail and message handling procedures. - Perform selling techniques to sell rooms, food and beverage and to promote other services of the hotel. - Manage caf- set up and its service operation within the caf- including food and beverage. - Thoroughly understand and adheres to proper credit, cashier, cash handling policies and procedures. - Coordinates room status updates with housekeeping as well as kitchen operations. - Reports any unusual occurrences or requests to Resident master or assistant master. - Knows all safety, emergency procedures and accident prevention policies. - Maintains the cleanliness and neatness of the front desk and caf- area. - Adhere to grooming and appearance standards consistently. - Understands and can communicate products and services available at the resort. - Print and close the shift on PMS/ POS - Responsible for achieving and exceeding the guest satisfaction and following the standard operating procedures.

คุณสมบัติผู้สมัคร

- Thai National Only, Male/Female with a few years of experience either in Front Office Operation. - Team work with high standard of work and attention to details. - Good interpersonal ability, friendly, caring and dedicated individual. - English communication skill with customer and team oriented. - Polite and helpful manner when dealing with guest. - Positive attitude, strong service mind and open-minded with energetics person. - Being able to work on flexible hours/shift as necessary.

สวัสดิการ

• 2 Days Off / week

• Canteen 2 Meal/day

• Service Charge

• Incentive

• Social Security

• Public Holiday

• Annual Leave