Front Office Manager - ibis

รายละเอียดงาน

* Your leadership and organizational skills will be instrumental in maintaining the reputation of our property as a welcoming and guest-focused Hotel for guests attending events at the IMPACT Exhibition center. Groups and individual guests. * Your role will be pivotal in ensuring the seamless operation of the front office. And the coordination with other departments will be an important part for our success. * You'll be responsible for managing a team, overseeing guest check-ins and check-outs, and enhancing the overall guest experience. * Your duties will include upholding high-quality service standards according to the IBIS ACCOR brand,and resolving guest concerns.

คุณสมบัติผู้สมัคร

* Previous experience in high-paced operations dealing with a high volume of guests at the managerial level. * Excellent organizational skills, planning, forecasting, and team management. * Strong communication and negotiation skills. * Self-directed, daring to take initiative, proactive approach. * Effective time-management. * A team player, and team builder. * Hands-on approach, leading by example. * Demonstrate quick and effective problem-solving abilities to handle guest concerns and operational issues. * Guest-oriented, using creativity to exceed expectation.

สวัสดิการ

• 8 days-off per month (9.5 hours working hours)

• Public Holiday / Vacation / Birthday leave

• Group Health & Life Insurance

• Provident Fund