Room Division Manager

- Thai Nationality
- Both Male/Female can apply.
- Bachelor degree in Hotel Management or relevant discipline, or extensive work experience.
- Minimum of 10 years in Rooms Division Management experience in a similar capacity preferably in a 4- 5-star Hotel.
environment.
- Good knowledge in the Room Divison (Front office , Housekeeping)
Operations. Proficient in administrative tasks.
- Excellent English communication skills both in written and spoken + local language.
- Holds a professional, curious, outgoing and caring personality with excellent interpersonal skills.

1. Set departmental goals and objectives aligned with the hotel's overall strategy.
2. Develop and manage departmental budgets, forecasting expenses, and monitoring costs.
3. Develop long-term plans for upgrading guest facilities based on feedback, industry trends, and budget considerations.
4. Collaborate with other department heads and senior management to optimize hotel operations and guest satisfaction.
5. Implement effective procedures for handling guest complaints promptly and efficiently.
6. Ensure adherence to established operational standards across all departments within the room division.
7. Regularly assess and monitor the quality of services provided by departments under supervision.
8. Participate in recruitment, training, and performance evaluations of departmental staff.
9. Maintain effective communication channels within the department and with other hotel staff members.
10. Uphold standards of professionalism, ethics, and hospitality in all interactions with guests and employees.
11. Organize internal training courses to improve employees' skills.
12. Recruit personnel for the department with management approval.
13. Establish fair schedules and maintain attendance records in compliance with local laws and budgets.
14. Plan staffing levels for each season in advance.

*Staff Housing.
*Officer Check.
*Service Charge
*Group life insurance.
*Public holiday 14 days/year.
*Vacation 14 days/years.
*Day off 6 days/month.