Receptionist-Resident

รายละเอียดงาน

1.Greet residents, guests, and visitors in a professional and friendly manner. Handle check-in/check-out procedures for residents (if applicable). Answer phone calls, respond to emails, and address resident inquiries promptly. Maintain a neat and organized reception area. 2.Resident Services Assist residents with service requests such as maintenance, housekeeping, and facility bookings. Record, track, and follow up on service orders until completion. Provide information regarding building rules, amenities, and community guidelines. 3. Administrative Support Handle document filing, resident records, and administrative paperwork. Manage parcel and mail logs, notify residents, and ensure secure package handling. Support billing tasks such as issuing receipts, collecting payments, or passing fees to accounting (if required). 4. Safety & Security Monitor building access and ensure visitor registration procedures are followed. Report suspicious activities to security or management immediately. Assist during emergency procedures by communicating instructions to residents and supporting emergency response teams. 5. Communication & Coordination Coordinate with maintenance, housekeeping, security, and other departments. Relay relevant resident feedback or issues to management. Attend staff briefings and training sessions as required.

คุณสมบัติผู้สมัคร

1.High School Diploma or equivalent; Diploma or Bachelor?s degree in Hospitality is a plus. 2.1?2 years of experience in customer service, reception, or front office. Experience in residential properties, hotels, or serviced apartments is an advantage. 3.Strong communication and interpersonal skills. Service-minded with a professional and friendly demeanor. 4.Good problem-solving abilities. Basic computer literacy (MS Office, property management systems). 5.Ability to multitask and work under pressure.

สวัสดิการ

• ประกันสังคม

• วันหยุดประจำปี

• ประกันสุขภาพกลุ่ม

• ประกันอุบัติเหตุกลุ่ม

• กองทุนสำรองเลี้ยงชีพ

• ที่พักพนักงาน

• อาหารพนักงาน

• เครื่องแบบพนักงาน