Senior F&B Attendant

QUALIFICATIONS:
Experience & Knowledge
-Aged between 27?35 years old, reflecting the expected seniority and operational maturity required for the role.
-Education: Bachelor?s degree in Food Science and Technology, Hospitality Management, or a related field.
-Experience: Minimum 3 years of hands-on technical skills and experience in a luxury F&B service role, with at least 1 year of team leader or supervisory responsibilities within a 5-star hotel, high-end or premium restaurant.
-Service Excellence: Excellent customer service and guest relations skills, with a focus on delivering luxury, wellness-oriented hospitality standards.
-Strong foundational knowledge of Wellness and organic healthy food.
-Demonstrated ability to drive revenue growth through effective upselling, cross-selling, and promotion of high-value treatments, packages, and products.
-Familiarity with high-end F&B service standards within a spa context, focusing on healthy, organic, or specialized wellness menus.
-A recognized Food Handler Certificate or equivalent professional qualification is a distinct advantage.
-Excellent analytical, decision-making, and problem-solving abilities, particularly in responding to complex guest or employee concerns with urgency and professionalism.
-Possesses a pleasant, professional demeanor and positive attitude, serving as an impeccable image ambassador for the Pa?puri brand.
-Essential Skills: Highly developed leadership, teamwork, and communication skills are paramount.
-Fluent in English and Thai, both spoken and written, to effectively communicate with international guests and local teams.
-Must have flexibility to work a demanding schedule that includes weekends, evenings, and public holidays, based on operational needs.
-Proficiency in computer skills (MS Office Suite) and specialized Spa operating/booking systems (e.g., Booker, or similar PMS/POS software).