Guest Service Agent (GO! Hotel อยุธยา)

รายละเอียดงาน

? Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records. ? Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services. ? Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency. ? Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property. ? Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly. ? Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.

คุณสมบัติผู้สมัคร

? Bachelor?s degree in related field ? Minimum of 1-3 years of responsible experience in related hospitality field ? Have communication skills, including English skills ? Have good and tidy personality ? Well enough of service minded, problem-solving skills, and good human relations ? Work Location: GO! Hotel อยุธยา

สวัสดิการ

• กองทุนสำรองเลี้ยงชีพ

• ค่ารักษาพยาบาลผู้ป่วยนอก (OPD)

• ค่ารักษาพยาบาลผู้ป่วยใน (IPD) & Group Insurance

• ตรวจสุขภาพประจำปี

• ยูนิฟอร์ม

• โบนัสตามผลประกอบการและผลการปฏบัติงาน