Assistant Front Office Manager [ผู้ช่วยผู้จัดการแผนกต้อนรับ]

การเดินทางด้วยรถไฟฟ้า

รายละเอียดงาน

- Ensures implementation of SOP and all policies & procedures related to the department. - Ensures all guest requests and complaints are handled appropriately adhering to the hotel?s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Reviews weekly forecasts and schedules Team Members accordingly. - Assists hands-on in the operation during peak periods as required. - Coordinates with the Security Department the investigation of irregularities and undesirable guests. - Prepares reports on accidents to guests, employees and non-hotel guests, as well as reports of loss and/or damage to persons and properties inside the premises. - Ensures the correct implementation of all cash-handling procedures. - Ensures all check-in/out procedures are implemented in accordance with established standards.

คุณสมบัติผู้สมัคร

- Experience working in a similar role, minimum 5 years - Highly developed Thai written language skills - Fluent English language skills, spoken and written - The ability to enthuse others with energy, initiative, creativity and imagination - Experience of working in an international environment - Experience of developing, implementing and evaluating effective communications strategies - Solid administrative capabilities including Microsoft Outlook, Word, Excel and Powerpoint - Ability to work on own initiative, excellent time management skills and the ability to multi-task - Bachelor degree - This position is only open to Thai nationals

สวัสดิการ

• 8 day off per month

• The hotel floating service charge

• Meal allowance

• 16 Public Holidays

• Uniform provided and dry cleaned

• Group Life Insurance

• Medical Insurance

• Social Security Fund

• Provident Fund