Resort Manager (ฺBased in Koh Chang)

- Excellent verbal and written communication skills
- 3-5 years experience on Rooms
- Having customer service skills and business management skills
- Patience and the ability to remain calm in stressful situations
- Pay attention to detail, flexible and open to change
- Persistence and determination
- Having the ability to motivate and manage staff
- Thai national only

- Overseeing the daily operations of the resort including check-in procedures, accounting, human resources, security, and maintenance
- Handling complaints from guests or other employees in a timely manner
- Planning special events such as weddings, conventions, and charity fundraisers
- Reviewing financial reports to determine if costs are within budget and profit margins are adequate
- Recruiting, hiring, training, scheduling, motivating, and disciplining employees
- Plan all operational procedures, maximizing revenue and profit potentials
- Implement departmental strategies and action plans in accordance with the hotel's strategic and sales plans
- Responsible for providing innovation and renewal in the hotel's guest experience, with particular focus on Rooms & F&B
- Operate an efficient and accurate administration process to meet statutory, legal and internal requirements
- Oversee budget preparation for the year
- Analyze the market needs and trends and ensure improvement in productivity across the hotel

Based on Company policy.