Reservation Supervisor [Tinidee Trendy Bangkok Khaosan]

การเดินทางด้วยรถไฟฟ้า

รายละเอียดงาน

- Act as a main resource for reservation agents needing assistance or about achieving customer satisfaction. - Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates, etc. - Respond to all guest reservation requests and execute prompt, courteous, and accurate guest service at all times. - Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities, and services. - Answer guest inquiries about hotel services, registration of guests, shopping, dining, entertainment travel directions, etc. - Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls. - Assists and prepares in groups pre-arrival process and also prepares group rooming lists. - Maintains a clean and organized work area. Attends all scheduled meetings as required with HOD?s or Sales team. - Create and manage rates and packages configured on the Hotel software. - Track all reservations picked up from all Online channels like hotel websites, OTA, GDS, another third party, etc. - If there are failed reservations update the Hotel software and then process those reservations manually.

คุณสมบัติผู้สมัคร

- Communication: Intermidiate in English Communication, other 3rd language would be advantage - Computer Office: Property Management Program (PMS), Open Office, Microsoft Office, and other would be advantage - Good attitude - Pleasant personality - Service minded - Experience 2-3 Years How to apply : Send your Resume or CV to HR Tinidee Trendy Bangkok Khaosan. Email : nat*****@ti****.com Tell : 09894*****

สวัสดิการ

• Salary.

• Service Charge

• Annual bonus (based on company performance)

• Annual salary adjustment (based on company

• performance)

• Social Security

• Health Insurance

• Life Insurance

• Provident Fund

• MBK Group Cooperative

• Canteen

• Uniform

• Locker

• Work 9 hour / day (Not including 1 hour break

• time)

• Day off 2 day / week

• Vacation Leave

• Public Holidays

• Rooms in hotel chains MBK Group at special

• prices.