Guest Service Agent (GSA)

-Pleasant personality with strong interpersonal skills
-Front office experience will be an advantage
-Good command of English communication
-Positive attitude, proactive, and willing to learn and accept team feedback
-Service-minded, hardworking, patient, honest, and responsible
-Able to work well as part of a team
-Able to work shifts and flexible working hours
-Able to perform effectively under pressure
-Experience with PMS (FROMAS) will be an advantage

-Welcome and assist guests with check-in and check-out procedures
-Provide information and handle room reservations
-Perform duties in accordance with company policies and procedures
-Coordinate effectively with all departments
-Able to work in shifts
-Carry out other duties as assigned

-SSO
-Company uniform
-Weekly days off (6 days per month)
-Annual leave
-Public holidays
-Personal leave
-Service charge
-Performance bonus
-Annual company trip and staff party
(Benefits are subject to company policy)