Front Office Supervisor

การเดินทางด้วยรถไฟฟ้า

รายละเอียดงาน

- Supervise and coordinate daily operations of the Front Office to ensure smooth and efficient service - Oversee check-in and check-out procedures in accordance with hotel standards - Support, guide, and resolve operational issues for Front Desk staff - Handle guest complaints and issues professionally to ensure high guest satisfaction - Coordinate with other departments such as Housekeeping, Sales, and related teams - Verify accuracy of reports, documentation, and shift closing procedures - Train new staff and continuously develop service skills of the team - Ensure all operations comply with hotel policies, procedures, and standards

คุณสมบัติผู้สมัคร

- 3-5 years Previous experience in Front Office or hotel operations - Strong leadership and team management skills - Good communication skills in Thai and English - Ability to work shifts, including night shifts and holidays

สวัสดิการ

• as per hotel policy