- Oversee daily operations of the Rooms Division to ensure the highest standards of service and quality
- Lead, train, and motivate Front Office and Housekeeping teams
- Ensure positive guest satisfaction and handle guest feedback and concerns professionally
- Able to handle different situations and guest complaints
- Develop and implement operating procedures and service standards
- Control departmental budgets, costs, and productivity
- Collaborate with other departments to ensure smooth hotel operations
- Ensure compliance with hotel policies, brand standards, and safety regulations
คุณสมบัติผู้สมัคร
- Proven experience as a senior Rooms Division management role
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- In-depth knowledge of Front Office and Housekeeping operations
- Ability to work under pressure and manage multiple priorities
- Fluency in English (additional languages are an advantage)
สวัสดิการ
- Attractive Salary
- Service Charge
- Public Holidays
- Annual Vacation
- Group Insurance
- 2 Day off per week
- Provident Fund
- Staff Uniform & Laundry
- Meal Allowance
- Social security
- Annual Medical Check Up
- etc.,