Assistant IT Manager

การเดินทางด้วยรถไฟฟ้า

รายละเอียดงาน

- Lead and manage the hotel IT department and ensure smooth daily operations of all IT systems. - Maintain and support core hotel systems, including PMS, POS, CRS, Channel Manager, Wi-Fi, internet connectivity, Network, and Servers. - Ensure system confidentiality, integratity and availability, including cybersecurity, backups, and disaster recovery plans, etc. - Monitor system performance and resolve technical issues promptly to maintain availability of operational. - Support IT hotel operations and all departments. - Manage IT vendors, contracts, and service providers, ensuring compliance with Service Level Agreements (SLAs) and cost efficiency. - Plan and manage IT budget, including hardware, software, and maintenance costs. - Implement and upgrade IT systems in line with hotel brand standards and business needs. - Ensure compliance with relevant industry standards, including but no limited to PCI DSS. - Educate hotel staff on IT systems and best practices for system usage and security. - Provide technical support for events and meetings (AV/IT setup) when required. - Stay updated with technology trends in the hospitality industry and recommend improvements.

คุณสมบัติผู้สมัคร

Education - Bachelor's Degree in Information Technology, Computer Science, or related field. Experience - Minimum 5 years of IT experience, with at least 2-3 years in a hotel or hospitality environment. - Experience working in upper upscale or international branded hotels is preferred. Technical Skills - Strong knowledge of: - Hotel PMS (e.g., Opera, Protel, Shiji, etc.) - POS systems - Networking, Wi-Fi, and Servers - Cybersecurity and data protection - Microsoft systems and cloud platforms - Basic knowledge of AV systems for meetings/events is a plus. Leadership & Personal Skills - Strong leadership - Good problem-solving and analytical skills - Service-minded with strong communication skills - Good command of English (spoken and written)

สวัสดิการ

• 2 days off per week

• Service charge

• Annual leave and public holidays

• Duty meals

• Group health insurance

• Provident Fund

• Bonus