Front Office and Operations Manager

We are seeking an experienced Front Office and Operations Manager to oversee the daily functions of Bangkok Christian Guest House. This role is responsible for ensuring operational efficiency across departments including Front Office, Housekeeping, F&B, and Guest Services. The ideal candidate will be a hands-on leader with strong organizational skills and a heart for hospitality.

Key Responsibilities:

Supervise hotel operations and coordinate cross-departmental workflows

Ensure guest satisfaction and high service standards

Oversee housekeeping and F&B operations

Implement and optimize digital systems (booking, access, reporting)

Coordinate staff training and performance support