HR&Admin Officer (Headquarters)

Core Focus
General Affairs & Operations: Serve as the primary person handling general affairs, specifically tracking time attendance, and managing Visas and Work Permits.

> Payroll Process Administration: Execute and manage the end-to-end payroll process accurately and strictly within established timelines.

> Key Goals Indicators (KGI) & Key Performance Indicators (KPI)
Timeline Compliance: Ensure all administrative tasks are completed on schedule (e.g., probation reminders, roster updates, and company announcements).

> Case Resolution Rate: Meet the target HR case responsibility rate (tracked via internal database).

> Data Integrity: Maintain 100% accuracy of all employee information records.

Detailed Expectations & Criteria
1. Employee Information Management
Accurately process basic employee information required for payroll completion.
- Record and maintain physical staff files and ensure proper hard-copy filing.
- Ensure absolute data alignment between physical staff files and the MyHR system.
- Ensure all supporting documents related to the payroll process are completely recorded.

2. End-to-End Payroll Processing
- Gather and prepare all necessary payroll data (including new joiners) in accordance with the monthly cutoff dates.
- Prepare the final payroll file on time and submit it to the supervisor for verification.
- Verify that the payroll numbers in the MyHR system perfectly match the manual payroll file before final submission.

3. Payroll System Management (MyHR)
- Master all payroll functions and modules within the MyHR system.
- Proactively monitor for system errors and coordinate with the system support team in advance to prevent processing delays.

4. Post-Payroll Documentation & Compliance
- Prepare all necessary post-payroll documents for each staff member and cooperate with Associates.
- Demonstrate clear knowledge of Social Security Office (SSO) and Tax filing workflows.
- Ensure systematic filing of all documents after the payroll process is completed.

5. Staff Welfare, Benefits & Relations
- Maintain an up-to-date understanding of current company welfare and benefit policies across each property.
- Serve as the point of contact to answer employee inquiries regarding benefits.
- Collect and relay staff feedback, requests, or suggestions regarding company benefits to management.

6. Visa, Work Permit & Expat Administration
- Prepare and update basic information for non-Thai (expat) employees across each property.
- Keep all legal and visa-related document filings up to date.
- Manage timely renewals and processing for visas, work permits, and related administrative tasks.