Hotel Manager (ผู้จัดการโรงแรม)

รายละเอียดงาน

- Lead and manage all hotel operations, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales & Marketing, and Administration. - Ensure the delivery of high-quality guest services in line with 4-star hospitality standards. - Develop and implement strategic plans to achieve revenue, profitability, and market positioning targets. - Monitor financial performance, including budgeting, forecasting, cost control, and revenue optimization. - Ensure compliance with legal, safety, and operational standards. - Supervise, mentor, and develop department heads and employees (approx. 200 staff). - Drive guest satisfaction initiatives and handle escalated complaints effectively. - Collaborate with affiliated business units to ensure alignment and synergy. - Implement operational policies, procedures, and internal controls. - Report performance, risks, and opportunities to executive management - Support brand development, marketing campaigns, and promotional activities. - Participate in business expansion or renovation projects. - Represent the hotel in industry events, partnerships, and community engagement. - Monitor industry trends and competitor activities. - Assist in crisis management and business continuity planning

คุณสมบัติผู้สมัคร

- Bachelor?s degree or higher in Hospitality Management, Business Administration, or related field. - Minimum 8?10 years of experience in hotel operations, with at least 3?5 years in a senior management role. - Strong knowledge of hotel operations, financial management, and revenue management. - Familiarity with hotel management systems (PMS), financial reporting tools, and MS Office. - Proficiency in English (spoken and written); additional languages are an advantage - Strong leadership and people management skills. - Excellent communication and interpersonal abilities. - Strategic thinking and business acumen. - Problem-solving and decision-making skills. - High level of integrity, professionalism, and accountability. - Ability to work under pressure and adapt to dynamic environments

สวัสดิการ

• Duty Meals (มื้ออาหาร)

• 6 Day Off per Month (วันหยุดประจำสัปดาห์)

• Public Holiday 16 days (วันหยุดนักขัตกฤต์)

• Vacation Leave 6-12 Days (วันหยุดพักร้อน)

• Social Security (ประกันสังคม)

• Group Health Insurance (ประกันสุขภาพ)

• Staff Birthday Party (งานเลี้ยงวันเกิด)

• Accommodation (ที่พัก)