General Manager - Best Western Q Khon Kaen

รายละเอียดงาน

BWH Hotels in Asia is looking for General Manager for Best Western Q Khon Kaen, Khon Kaen, Thailand Responsibilities: - Develop and implement strategic plans to enhance hotel performance and achieve business objectives. -Oversee day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance. -Develop and manage the hotel budget, monitoring revenue, expenses, and profitability. -Develop and implement sales and marketing strategies to maximize revenue and occupancy. -Implement cost-effective measures without compromising service quality. -Foster a culture of outstanding customer service, anticipating and exceeding guest expectations. -Address and resolve guest concerns in a timely and professional manner. -Build and maintain relationships with hotel owners. -Foster a culture of continuous learning, providing resources and opportunities for team's professional growth. -Ensure adherence to quality standards and brand guidelines. -Ensure compliance with health, security, and safety standards. -Maintain knowledge of local competition and general industry trends.

คุณสมบัติผู้สมัคร

Qualifications: -Minimum 3-5 years of experience as a hotel General Manager -Proven track record of success in driving revenue growth, improving guest satisfaction, and managing teams effectively -Strong financial acumen and budget management experience -Experience in developing and implementing marketing and sales strategies -Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance -Exceptional customer service orientation -Excellent communication, interpersonal, and leadership skills -Proficient in hotel management software and technology -Knowledge of local regulations and industry trends

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