Guest Service Supervisor at Ascott Thonglor Bangkok

การเดินทางด้วยรถไฟฟ้า

รายละเอียดงาน

1.The Guest Services Supervisor plans, directs, or coordinates activities of the tenants/guests. He/she is responsible for managing the team of Guest Service officer and making sure that the Guest Service offers a warm welcome, speedy and efficient check in and checkout. 2.To supervise the assigned station / section, to provide courteous, professional, efficient and flexible service consistent with Hotel Standards Policies & Procedures in order to maximize guest satisfaction. 3.To have a full working knowledge and capability to supervise, correct and demonstrate all duties and shift daily checklist in the assigned Place of Work to the standard set. Please note that shift daily checklist is reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies. 4.To be entirely flexible and adapt to rotate within the different sub departments of the Guest or any other Department of the hotel as assigned. 5.Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.

คุณสมบัติผู้สมัคร

1.At least 3 years' experience in the Front Office position in the hospitality industry. 2.Knowledge in the Front Office in the hospitality industry. 3.Excellent spoken and written English. 4.Well versed in use of computers such as Word, Excel and PowerPoint. 5.Sharp, Detailed, Meticulous, Display of cheerful, pleasant and warm disposition

สวัสดิการ

• วันหยุดประจำปี

• ตรวจสุขภาพประจำปี

• กองทุนสำรองเลี้ยงชีพ

• โบนัสประจำปี

• Service Charge

• อาหารพนักงาน

• เครื่องแบบพนักงาน

• วันหยุด 8 วันต่อเดือน

• ประกันกลุ่ม

• ปรับเงินเดือนประจำปี

• เงินช่วยเหลือกรณีต่างๆ