Guest Service Center Supervisor (Operator)

การเดินทางด้วยรถไฟฟ้า

รายละเอียดงาน

- Anticipate guest needs and handle guest inquiries in a helpful and attentive manner. - A complete knowledge of hotel policy and procedures - Handle and relaying of guest messages, voice mail and facsimiles in an efficient, timely manner as per Hotel Muse policy - Handle all emergencies according to established procedures - Ensure all customer complaints are reported to Duty Manager in a timely and professional manner. - Ensure all guests experiencing a problem receive an immediate response along with satisfactory resolved, any promised compensation is delivered and all guests receive appropriate follow up in a timely and professional manner.

คุณสมบัติผู้สมัคร

- Good English Speaking and writing skills