Floor Butler

Meet guests when they arrive and getting them settled in their rooms
Anticipate guests- needs by learning their preferences, allergies, dislikes, etc.
Have a thorough understanding of all spirits and specialty foods in stock
Assess and restock wine and spirit collections as necessary
Serve meals and pour drinks for guests
Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
Run errands for guests when necessary
Ensure guests- rooms are clean and tidy up when necessary
Recommend and arrange amenities for guests
See guests off when they check out
Remain well-groomed at all times
Keep up-to-date on all hotel policies on safety and hygiene
Perform all duties with discretion, professionalism and a pleasant demeanor