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Position Details |
Last Update 08.02.2012 | Views
1557
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Salary
เงินเดือน |
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25,001 - 30,000 Baht (บาท) |
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Degree
การศึกษา |
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Bachelor's Degree ปริญญาตรี |
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Experience
ประสบการณ์การทำงาน |
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5 Year (ปี) |
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Gender
เพศ |
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ชาย/หญิง Male/Female |
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Area
ปฎิบัติงานที่จังหวัด |
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Job Qualifications
ข้อกำหนด |
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* Minimum five years hotel experience, specifically in Rooms Division Department. * Demonstrated supervisor skills; good judgment and common sense. * Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite. * Superior written and oral communication skills. * Excellent organizational and time management skills, with the ability to set priorities for self and others.
* Able to work under pressure
* High Flexibility in travelling
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Job Detail
รายละเอียดงาน |
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* Supervising the front office staff, from maintaining proper cash control to guest service standards on a day-to-day basis * Attend to Guests? enquiries, requests, complaints and compliments * Monitor departmental costs to ensure performance against budget * Ensure proper training and procedures are in place to ensure provision of quality services * Attend to crisis or emergency situations and perform service recovery * Record the details of events in Duty Manager Log Book and to take necessary actions * Supervises Reception personnel to ensure optimum occupancy and average room rate for purpose of maximizing revenue. * Monitors Front Office personnel to ensure guests receives warm attention and personal recognition. * Informs other operating departments, notably Housekeeping of all Front Office matters that concerns them. * The ability to display a high degree of professionalism and integrity as befitting a member of management. |
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| Hotel Detail |
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Brand new 5 star resort located in Luang Prabang. We are looking for team members who are enthusiastic, know when to stop talking and really listen to others and have a good attitude, vision and passion for service. |
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