Salary
เงินเดือน

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N/A  Baht (บาท)

Degree
การศึกษา

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Experience
ประสบการณ์การทำงาน

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Gender
เพศ

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Area
ปฎิบัติงานที่จังหวัด

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Job Qualifications
ข้อกำหนด

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Job Detail
รายละเอียดงาน

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- Responsible for the supervision of daily work assignments of Laundry Attendants
- Ensures that all laundry staff performs duties in accordance with hotel policy.
- Works in co-ordination with Executive Housekeeper, Assistant Housekeeper in providing orientation to the Laundry Attendants.
- Train all new staff and provide regular training to the Laundry Attendants to improve job performance and meet hotel service standards.
- Maintains regular and effective communication with other hotel departments to ensure the smooth operation of hotel areas.
- Supervises a high standard of cleaning and pressing of Guest and Executive staff laundry.
- Supervises a high standard of cleaning all the linen in the hotel. (Keep in mind: the laundry is a business card of the hotel)
- Assists with performance appraisals of all the Laundry Attendants and prepares guidelines and time frames for improvement.
- Participates in all staff and training meetings when directed by Executive Housekeeper /Assistant Housekeeper.
- Co ? Ordinates the delivery of clean linen to Maid Stations and collection of dirty linen.
- Ensures the issue and return of staff uniforms for cleaning is to the correct Housekeeping procedures.
- Ensures staff personal laundry procedures are also followed correctly.
- Introduces all new Laundry Attendants to facilities and services and explains all policies, tasks, procedures and standards to ensure the highest standard of service.
- Administers staff schedules to ensure sufficient staff to cover workload, in order to minimise overtime payment.
- Prepares a checklist of cleaning tasks for Laundry Attendants to use while cleaning and maintaining all hotel areas.
- Demonstrate to all the Laundry Attendants how to perform each task in job description according to hotel service standard.
- Supervises the work of Laundry Attendants and assists when necessary.
- Inspects all the linen in public and guest areas to ensure that hotel standards are met for cleanliness, function and aesthetic value.
- Provides the Laundry Attendants with current information about hotel facilities, services and special events so that they can make recommendations to guests.
- Maintains stock level requirements of materials, equipment and general supplies and ensures requisitions are made as required.
- Ensures all equipment and machines are cleaned and maintained in good condition and stored correctly.
- Submits to Executive Housekeeper or Assistant Housekeeper regular reports on required equipment repair.
- Respond to guest requests and immediately handles problems and complaints regarding all the areas.
- Provides assistance to guests in all hotel emergency evacuation and medical procedures.
- Ensures high standards of personal appearance and hygiene with clean and pressed uniforms as per the hotel policy for all the Laundry Attendants.
- Reports any health and safety hazards to Executive Housekeeper or Assistant Housekeeper.
- Performs any other duties when assigned by Executive Housekeeper or Assistant Housekeeper.
- Cares for details in his area and constantly improves quality in his field.