- Collect all Outlet summaries and dockets from the Front Office Box.
- Balance all summary sheets from outlets.
- Reconcile and record on a recap from the total revenue for the Hotel on a daily basis.
- Print Morning Report.
- Prepare Revenue Report.
- Balance all rebates and miscellaneous charges and record on rebate sheet. Transfer figures to Revenue Journal and balance all days work.
- Keying Revenue Journal and distributing to the relevant managers.
- Control of dockets used in all Outlets, maintaining correct sequence used at all times, Account for all dockets and making sure canceled dockets recorded accordingly.
- Control all Food and Beverage sales by:
a) Correct recording of guest checks on a timely basis.
b) Perform spot checks on outlet checks used.
c) Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager.
d) Monitoring the buffet controls, especially over cash settled checks to prevent re use ensuring all revenue is recorded.
e) Ensure banquet controls are being adhered to.
f) Finalize Food Cover Report and photocopying of various documentation for Food & Beverage Control and Finance Department.
g) Reconciling total outlet sales to total charges.
- Printing of Telephone consumption report and update list of telephone lines/extension in use in the company. Any lost calls shall be followed up accordingly.
- Distribute and file reports including the Accounts Receivable reports along with appropriate backup.
- Anticipate guest?s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
- Completely understand, implement and ensure adherence to Local Labor Laws and ?Brand Name? policies.
- Perform any duties as and when directed by your Department Head, Immediate supervisor and Hotel Management.
