(The Rich Residences Sukhumvit) เปิด Guest Service Agent - พนักงานต้อนรับส่วนหน้า

- Register guests and assigns room. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms assignment.
- Uses proper telephone etiquette, mail and message handling procedures.
- Perform selling techniques to sell rooms, food and beverage and to promote other services of the hotel.
- Manage caf- set up and its service operation within the caf- including food and beverage.
- Thoroughly understand and adheres to proper credit, cashier, cash handling policies and procedures.
- Coordinates room status updates with housekeeping as well as kitchen operations.
- Reports any unusual occurrences or requests to Resident master or assistant master.
- Knows all safety, emergency procedures and accident prevention policies.
- Maintains the cleanliness and neatness of the front desk and caf- area.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort.
- Print and close the shift on PMS/ POS
- Responsible for achieving and exceeding the guest satisfaction and following the standard operating procedures.