Room Division Manager

รายละเอียดงาน

1.Lead the daily operations of Front Office, Housekeeping and Security to ensure smooth and efficient hotel operations. 2.Maintain the highest standards of guest service, room quality, cleanliness and operational readiness throughout the hotel. 3.Coordinate closely with the Chief Engineer to ensure Preventive Maintenance (PM) programmes, room recovery and engineering works are completed efficiently with minimal impact on guests. 4.Inspect guestrooms following maintenance works and ensure rooms meet Gardina's quality standards before being returned to inventory. 5.Monitor guest feedback, online reviews and service recovery initiatives to continuously improve guest satisfaction. 6.Develop, coach and motivate department managers and team members while promoting a culture of teamwork, accountability and service excellence. 7.Manage departmental budgets, labour costs and operational efficiency while supporting the Cluster General Manager in achieving the hotel's operational, financial and guest satisfaction objectives.

คุณสมบัติผู้สมัคร

1.Bachelor's Degree in Hospitality Management, Business Administration or a related field. 2.Minimum 5 years of management experience in Front Office, Housekeeping or Rooms Division operations within a 4 or 5-star hotel. 3.Previous experience as a Rooms Division Manager, Hotel Operations Manager or Front Office Manager will be an advantage. 4.Strong leadership, communication and people development skills. 5.Good understanding of hotel operations, guest service standards and quality management. 6.Ability to coordinate cross-functional teams and drive operational excellence. 7.Good command of spoken and written English. 8.Proficient in Property Management Systems (PMS) and Microsoft Office applications.

สวัสดิการ

• Monthly Service Charge

• Performance Bonus

• Annual Salary Increment

• Provident Fund

• Group Health Insurance

• Social Security

• Annual Health Check-up

• Staff Uniform

• Staff Meals

• Child Education Scholarship

• Annual Staff Party & Employee Activities

• Career Development Opportunities

• Public Holidays, Annual Leave and other benefits in accordance with Thai Labour Law.