General Manager, Best Western Nada Don Mueang Airport Hotel (ดอนเมือง)

การเดินทางด้วยรถไฟฟ้า

รายละเอียดงาน

Responsibilities: - Develop and implement strategic plans to enhance hotel performance and achieve business objectives. - Oversee day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance. - Develop and manage the hotel budget, monitoring revenue, expenses, and profitability. - Develop and implement sales and marketing strategies to maximize revenue and occupancy. - Implement cost-effective measures without compromising service quality. - Foster a culture of outstanding customer service, anticipating and exceeding guest expectations. - Address and resolve guest concerns in a timely and professional manner. - Build and maintain relationships with hotel owners. - Foster a culture of continuous learning, providing resources and opportunities for team's professional growth. - Ensure adherence to quality standards and brand guidelines. - Ensure compliance with health, security, and safety standards. - Maintain knowledge of local competition and general industry trends.

คุณสมบัติผู้สมัคร

- Minimum 3-5 years of experience as a hotel General Manager - Proven track record of success in driving revenue growth, improving guest satisfaction, and managing teams effectively - Strong financial acumen and budget management experience - Experience in developing and implementing marketing and sales strategies - Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance - Exceptional customer service orientation - Excellent communication, interpersonal, and leadership skills - Proficient in hotel management software and technology - Knowledge of local regulations and industry trends