Guest Service Supervisor
การศึกษา
ปริญญาตรี
ประเภทงาน
เต็มเวลา
จำนวนรับ
1 อัตรา
เพศ
หญิง
รายละเอียดงาน
- Team Supervision: Schedule shifts, assign daily tasks, and monitor front desk agent performance.
- Issue Resolution: Resolve customer complaints promptly, escalating severe problems to upper management when necessary.
- Staff Training: Onboard new hires and provide continuous coaching on brand standards and system applications.
- Departmental Coordination: Communicate with housekeeping and maintenance regarding room availability and repair needs.
- Financial Monitoring: Audit cashier drops, review room rates, process refunds, and reconcile daily financial reports.
- Issue Resolution: Resolve customer complaints promptly, escalating severe problems to upper management when necessary.
- Staff Training: Onboard new hires and provide continuous coaching on brand standards and system applications.
- Departmental Coordination: Communicate with housekeeping and maintenance regarding room availability and repair needs.
- Financial Monitoring: Audit cashier drops, review room rates, process refunds, and reconcile daily financial reports.
คุณสมบัติผู้สมัคร
Minimum Requirements:
- Strong in communication skills both Thai and English.
- Pleasant personality, enthusiastic, good presentation skills with smile, neat and tidy grooming.
- Organized, efficient and able to handle pressure with grace.
- Computer literate.
- Strong in communication skills both Thai and English.
- Pleasant personality, enthusiastic, good presentation skills with smile, neat and tidy grooming.
- Organized, efficient and able to handle pressure with grace.
- Computer literate.
สวัสดิการ
- Service Charge
- Working 8 hours per day
- Social Security Fund
- Annual Leave
- Public Holiday
- Insurance
Service Charge — เมษายน 2026
12,000.00 บาท
- Working 8 hours per day
- Social Security Fund
- Annual Leave
- Public Holiday
- Insurance
Service Charge — เมษายน 2026
12,000.00 บาท
การเดินทาง
Email
hr@tastoriahotel.com
ขนาดองค์กร
ไม่ระบุ
ที่อยู่
7 Sukhumvit Soi 20 Sukhumvit Rd, Klongteoy, Bangkokk 101110
ผู้จัดการแผนกต้อนรับส่วนหน้า
฿45,000 - ฿60,000