Night Auditor - Somerset Park Suanplu Bangkok

Position: Night Auditor

Department: Guest Service
Reports to: Guest Service Manager

Job Summary

The Night Auditor is responsible for overseeing hotel operations during the night shift, ensuring accurate financial reporting, maintaining guest satisfaction, and providing front desk services while performing daily audit procedures.

Key Responsibilities

Front Office Operations

- Perform guest check-in and check-out procedures during the night shift

- Handle guest inquiries, requests, and complaints professionally and efficiently

- Act as the hotel?s main point of contact overnight and handle emergency situations

- Ensure lobby and front desk areas are secure and presentable

Night Audit & Finance

- Complete daily night audit procedures accurately and on time

- Balance daily transactions including room revenue, POS outlets, and other charges

- Prepare and distribute daily financial and operational reports

- Verify room rates, postings, adjustments, and payment methods

- Close the business day in the Property Management System (PMS)


Administrative Duties

- Update guest records and reservation status

- Prepare reports for management (occupancy, revenue, arrivals/departures)

- Support early morning operations and handover to day shift

** Interested applicants are invited to submit your cv to [email protected] **